Using NHAI FASTag will ensure a convenient journey on national highways by allowing contactless toll payments, saving time. Most Banks provide a user-friendly online method to create a FASTag account, in which you can effortlessly make contactless payments at national highway toll plazas, enhancing your journey’s ease and speed.
If you have any questions about the FASTag, you can call NHAI’s customer service line at 1300.
NHAI has set up a dedicated customer care number for FASTag users. The customer care number is 1033 and is available 24×7. Users can call this number to get assistance with their FASTag accounts, including queries related to toll payments, account balances, and more.
What is NHAI FASTag?
FASTag is a prepaid tag that is linked to a user’s bank account. It is affixed on the vehicle’s windscreen and can be used to pay tolls electronically. It eliminates the need to carry cash and wait in long queues at toll plazas. FASTag is accepted at all toll plazas across India and is valid for five years.
Benefits of NHAI FASTag
FASTag offers several benefits to users:
- It eliminates the need to carry cash and wait in long queues at toll plazas.
- It offers cashback and discounts on toll payments.
- It allows users to track their toll payments and manage their accounts online.
- It is accepted at all toll plazas across India.
- It is valid for five years.
How to Apply for NHAI FASTag?
Users can apply for FASTag online or offline. To apply online, users need to visit the official website of NHAI and fill out the application form. They will then need to upload the required documents and make the payment. Once the application is approved, the FASTag will be sent to the user’s address.
To apply offline, users need to visit the nearest NHAI FASTag point of sale and fill out the application form. They will then need to submit the required documents and make the payment. Once the application is approved, the FASTag will be issued to the user.
FAQs on NHAI FASTag Customer Care Number
- Is it possible to purchase the FASTag at toll plazas?
Yes, you can buy a FASTag at the toll Plazas.- Is it possible to purchase a monthly pass?
Yes, it is possible to buy a monthly pass at toll plazas.- What is the minimum and maximum recharge amount for a full KYC account?
The lowest recharge amount is Rs.100, and the highest recharge amount is Rs. 50,000.- Can I call the customer care number in the case of an incorrect deduction?
In the event of an incorrect deduction, you are able to contact FASTag provider care number.- What to do if refund is not received?
Reach out to the bank that issued the card and ask them to solve the dispute that has been raised.- Does NPCI issue FASTag?
NPCI does not offer FASTag, but they have created the NETC System to facilitate electronic toll payments.- Can a single FASTag be used on two different vehicles?
No, the same FASTag cannot be used for two different vehicles.G 5&6 , Sector 10 , Dwarka,
New Delhi – 110075
Phone: 91 – 11 – 25074100 – 200
Fax: 91 – 11 – 25093507 – 14
Email: tis@nhai.org
